​​​​​​​Get the BEST performance from our products

​​​​​​​These are the HOTTEST new trend in home fragrancing but a little bit of advice will go a long way to getting the most out of the product.  
  1. A warm location will make the oils to diffuse faster, the same as a cold location will slow diffusion down.
  2. Our reeds are designed not to clog with oil and they shouldn't need flipping.  Dust is the enemy of reed diffusers and over time the reeds may stop diffusing if too much dust sticks to the reeds.
  3. You may cut the reeds to a perfect height before use but remember to only use sharp safety scissors. ​​​​​​​
  4. If the scent is too strong for your taste, simply remove a reed or two from the oil. Wear a pair of protective gloves to avoid skin contact and take care not to spill the oil.
  5. Never mix the reeds into different oils.  The resulting fragrance won't be a best seller!


Everybody, including most men, love the ambience that a candle creates in our homes.    Candles take a lot of effort to make, it's not as simple as wick, wax and fragrance.  A lot of research and endless hours of testing takes place to optimise performance.  Our containers are elegantly fluted which makes it even harder to get the right formula.  Here's what you can do to enhance their lifespan and burn them safely......
  1. Read the message card inside the candle box and the safety label on the container.  Both give a bundle of advice.  
  2. Always trim the wick(s) to 5mm and remove any debris from the surface when the wax is cool before lighting.  A longer wick can get clubbed and this makes it smoky.  Too short a wick won't let the candle burn properly.  Debris can re-ignite and isn't the best look in the world either.
  3. Let the candle burn for at least 3 hours the first time.  This establishes the size of the burn pool.  If you don't, the candle is likely to tunnel downwards rather than burn the wax all the way to the edge of the container.
  4. Don't ever leave a candle unattended, in reach of children or pets, near curtains or in a drafty place.  Don't put them too close together and remember that the container can get hot too.  Any naked flame is a source of ignition so it's really important to be vigilant and careful.
  5. A 1 wick candle will fill a reasonably sized room with fragrance, but if the room is large or highly ventilated, it might be best to give a 3 wick candle a go.